Privacy Policy
Last Updated: February 24, 2026
Overview
Mile 12 Warrior LLC (“we,” “us,” or “our”) operates mile12warrior.com and the Mile 12 Warrior mobile application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Service. This site may link to 1 Social Butterfly, a supportive avenue for living your best life (blogs, community, merchandise) at 1socialbutterfly.net.
Limited data collection. We collect only the personal information that is necessary to provide the Service: account credentials, order and shipping details when you make a purchase, communications you send us, and optional subscription preferences (newsletter, blog, forum). We do not sell your personal information. We do not use third-party advertising or tracking cookies.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.
Information We Collect
Account Information
When you create an account, we collect your username, email address, and password. Passwords are cryptographically hashed and are never stored in plaintext.
Profile Information
You may voluntarily provide additional profile information such as a bio and profile preferences. This information is optional and can be updated or removed at any time.
Transaction Data
If you purchase merchandise through the Service, we collect your shipping address, order history, and purchase amounts to fulfill and track your orders.
Communications
We collect information you provide when you submit contact forms, post in our forum, leave blog comments, or send support messages.
Usage Data
We automatically collect certain information when you use the Service, including pages visited, features used, timestamps, referring URLs, traffic source data (for example, direct, search, or social), optional campaign tags (UTM source/medium/campaign), and device/browser information.
Download and Print Activity
To improve educational content and customer support, we record download and print events for free and paid resources (for example, roadmap checklists and packets). For registered users, this may be linked to your account. For guests, events are linked to a technical visitor key.
Address Book and Contact Records
We maintain an address book of customer and guest contacts for service communications, reminders, and support follow-up. You may opt out of address-book based outreach at any time by contacting us at joyce@mile12warrior.com.
Cookies & Local Storage
We use session cookies for authentication and localStorage for cart data and user preferences. We do not use third-party tracking cookies.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain the Service
- Process merchandise orders and shipping
- Track content usefulness through download and print trends
- Understand which traffic sources drive visits so marketing efforts can be focused
- Send operational reminders related to packet access, renewals, or certificates
- Authenticate users and secure accounts
- Respond to inquiries and support requests
- Display user-generated content (forum posts, comments)
- Improve the Service and develop new features
- Comply with legal obligations
We do NOT sell your personal information.
Newsletter, Blog, Email & Forum Subscriptions
You may choose to subscribe to:
- Newsletter — monthly tips, safety updates, and community stories
- Blog / email updates — new posts and announcements
- Forum — participation and optional notifications for thread updates
Subscription is voluntary. You may unsubscribe at any time, without penalty or loss of other Service features. To unsubscribe:
- Use the “unsubscribe” or “manage preferences” link at the bottom of any marketing or newsletter email we send you;
- Adjust your preferences in your account settings (if available); or
- Contact us at joyce@mile12warrior.com or (916) 292-7411 and we will remove you from the relevant list(s) promptly.
Unsubscribing from emails does not delete your account. You may resubscribe at any time.
Legal Bases for Processing
For transparency, our legal bases for processing your personal information include:
- Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., fulfilling merchandise orders).
- Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving the Service, ensuring security) and those interests are not overridden by your rights.
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
Information Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers (e.g., hosting, payment processing) who perform services on our behalf. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.
- Law Enforcement: We may disclose information when required to do so by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
User-generated content, including forum posts and blog comments, is publicly visible by design.
Your Rights to Your Personal Information
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to exceptions required by law (e.g., completing a transaction, legal compliance).
- Opt-out of marketing: You may unsubscribe from our newsletter, blog emails, and other marketing communications at any time (see “Newsletter, Blog, Email & Forum Subscriptions” above).
- Data portability: Where applicable, you may request a portable copy of your data in a commonly used format.
To exercise any of these rights, contact us at joyce@mile12warrior.com or (916) 292-7411. We will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your privacy rights.
If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (Cal. Civ. Code § 1798.100 et seq.):
- Right to Know: You may request the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.
- Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions permitted by law (e.g., completing a transaction, detecting security incidents, complying with legal obligations).
- Right to Correct: You may request correction of inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale: We do not sell personal information. If this practice changes in the future, we will provide a clear and conspicuous “Do Not Sell My Personal Information” link on our website.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under the CCPA/CPRA, including by denying goods or services, charging different prices, providing a different level of quality, or suggesting that you will receive a different level of service.
- Authorized Agent: You may designate an authorized agent to submit a request on your behalf. We may require the agent to provide proof of written authorization and may need to verify your identity directly.
- Verification: We will verify your identity before fulfilling any request to know, delete, or correct personal information. Verification may require you to provide information that matches information we already have on file.
To exercise your rights under the CCPA/CPRA, please contact us:
- Email: joyce@mile12warrior.com
- Phone: (916) 292-7411
Children’s Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506.
If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at joyce@mile12warrior.com.
California minors under 18 may request removal of publicly posted content under Cal. Bus. & Prof. Code § 22581. To make such a request, please contact us with a description of the content you wish to have removed.
Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it, including:
- Passwords are hashed using bcrypt before storage.
- Sessions use server-side encryption.
- Access to personal data is restricted to authorized personnel only.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy:
- Account Data: Retained while your account is active and for a reasonable period thereafter to allow for account reactivation and comply with legal obligations.
- Transaction Records: Retained as required by applicable tax law, generally for seven (7) years per IRS and California Franchise Tax Board (FTB) guidelines.
- Communications: Retained for the period necessary to resolve inquiries and for our records.
You may request deletion of your personal information in accordance with the CCPA rights described above.
Cookies & Tracking Technologies
- Session Cookies: Required for login authentication. These cookies expire after 24 hours of inactivity.
- Local Storage: Used for shopping cart data and UI preferences. Data persists until cleared by the user.
We do not use third-party advertising cookies. We do not use Google Analytics or similar third-party tracking services at this time.
Do Not Track
We honor Do Not Track (DNT) signals transmitted by web browsers. When we detect a DNT signal, we do not track your activity across third-party websites. We do not engage in cross-site tracking.
Third-Party Links
Our Service may contain links to third-party websites and resources, including government agencies such as the Federal Motor Carrier Safety Administration (FMCSA) and the California Department of Transportation (Caltrans). These links are provided for informational purposes only. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where possible, notify you via email or a prominent notice on the Service.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Mile 12 Warrior LLC
- 2108 N St. #8325, Sacramento, CA 95816
- Email: joyce@mile12warrior.com
- Phone: (916) 292-7411
This Privacy Policy is provided for educational and informational purposes only and does not constitute legal advice. For specific legal questions regarding privacy compliance, consult a qualified attorney. Verify current regulations at fmcsa.dot.gov and dot.ca.gov.